Job Position
ServiceNow Senior Solution Consultant
ServiceNow Senior Solution Consultant
Company Description
We are an internationally operating nearshore software development and consulting company. By implementing highly recognized ServiceNow solutions for our customers, we simply let the work flow. Our goal is to design and deliver a state-of-the-art experience through technology and social impact.
We are constantly in search of top talents, which are ready to join a mission that they can be proud of. We are driven by people-first approach, we empower 21st century working practices and culture where talent can flourish.
Job Description
What the position offers you
To support our growth, we are looking for Solution Consultants, who can straddle both business
requirements and technology implementations to deliver IT Service Management solutions for different
locations in the CH region.
The Senior Solution Consultant role is one of the core components in all of our implementations. This
role encompasses aspects of Business Subject Matter Expert and Solution Architect.
Job specifics and responsibilities:
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Lead solution implementation projects.
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Own technical and business design of the end-to-end solution during implementation.
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Conduct design reviews and data quality assurance.
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Manage and communicate with external client teams during the sales process and post-sales delivers.
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Lead and participate in RFPs and provide technology solution content.
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Audit existing client’s implementation and recommend enhancement.
What you'll bring
Educational and professional experience required:
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5+ years working in IT or Customer support organizations.
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3+ years’ experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow.
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Good understanding of SQL, Java, XML, and web-based technologies.
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1+ years’ experience in implementing and aligning business processes to the ITIL best practices.
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Fluent in German and English, another European language would be an asset.
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Open for travel.
Personal skills and qualities:
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Articulate, effective communication skills.
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Result-driven and customer-centric.
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Able to inspire customer confidence through professional presence, self-confidence.
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Ability to multi-task and work on several accounts simultaneously.
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Demonstrated ability to influence, consult, and grow the business.
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Positive attitude when solving business and/or technical problems.
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Self-starter with the ability to assume leadership and work without direct supervision.